I can not login; all I see is a logo with the Capitol building on the main page. What do I do?

This could be because of a few reasons. Usually, a problem like this indicates is something is locking our web portal from running properly on your computer. The most common thing that could be causing issues could be because you may have an out-of-date web browser or your computer may need to be updated. Please check on your computer if you could update your web browser or your computer.

Another thing you can try is trying to access the web portal on a different web browser.

Something else to try is to attempt to view the web portal on a different computer, if you have one available, or another device like your cell phone's web browser, and see if you can view the web portal correctly.